Privacy Notice

1. Data Controller

Connect Ahead Limited is the data controller responsible for the personal data collected through this website and our communication channels.

2. Personal Data We Collect

We only collect personal information when you deliberately provide it through our website forms:

• Bespoke Work Questionnaire: Your business name, current challenges, desired outcomes, preferred tools, contact name, email address, and optional phone number.
• Tool Registrations of Interest (Smart Quote & Revenue Rescue): Your email address, optional contact name, and optional business name.
• General Enquiries: Your name, email, phone number, subject, and message notes.
• Server & Security Logs: Basic anonymised HTTP request timestamps, IP addresses, and request paths collected automatically for network defense and DDoS protection. We do not use third-party advertising tracking cookies or fingerprinting scripts.

3. Lawful Basis and Purpose

We process your personal information under the following lawful bases:

• Consent (UK GDPR Article 6(1)(a)): When you opt-in to receive product updates and pilot invitations for Smart Quote or Revenue Rescue. You may withdraw consent at any time.
• Contract / Steps Prior to Contract (UK GDPR Article 6(1)(b)): When you submit a bespoke project brief so we can review requirements and provide a proposal.
• Legitimate Interests (UK GDPR Article 6(1)(f)): To maintain website security, prevent spam, and respond promptly to direct business inquiries.

4. Data Sharing & Third Parties

We strictly do not sell, rent, or trade your personal data. Your details are accessed exclusively by authorized Connect Ahead Limited personnel and our secure hosting and infrastructure providers operating under strict confidentiality and data protection agreements.

5. Retention Period

We retain enquiry records and pilot interest registrations for up to 24 months, or until you request their removal. If you become a bespoke software client, project records are retained in accordance with UK statutory accounting and tax retention periods.

6. Your Individual Rights

Under the UK GDPR, you have the right to:

• Request a copy of the personal information we hold about you (Subject Access Request).
• Request rectification of inaccurate or incomplete information.
• Request erasure of your personal data ("right to be forgotten").
• Withdraw your consent to receive future product notifications at any time.
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, simply email us at hello@connectahead.co.uk. We respond to all requests within 30 days without charge.